Health Center Volunteer Staff Positions

  • Front Desk

    Obtain appropriate forms for patients to complete; process patients’ paperwork; work with medical records & Eligibility Specialist volunteer to prepare patient files for medical visit; answer telephone calls and perform office clerical work, as necessary. Duties begin approximately 4:45pm and end around 7:00pm.

     

  • Eligibility Specialist

    Attend an additional one-hour training provided by the Florida Department of Health Volunteer Services (FLDOH); determine eligibility of patients according to the guidelines provided by FLDOH and complete required documentation before medical visit. Duties begin approximately 4:45pm and end around 7:00pm.

     

  • Medical Records

    Prepare medical files for all eligible patients; retrieve existing patient medical files and re-file them at the end of the night; work with front desk volunteer to prepare patient files for medical visit; collect statistical information for various reports, as directed by the Health Center Manager. Duties begin approximately 4:45pm and end around 9:00pm.

     

  • Interpreter

    Attend an Interpreter Training session; act as interpreter for non-English speaking patients to ensure they clearly understand the medical visit, referrals, medications, and other instructions. Duties begin approximately 4:45pm and end around 9:00pm.

     

  • Discharge Coordinator

    Prepare laboratory, radiology and prescription requests; complete Encounter Forms; schedule any follow-up appointments; refer patient to community resources. Duties begin approximately 6:00pm and end around 9:00pm.

     

  • Central / Administration Office Volunteer

    Projects vary based on the needs of the Central / Administration office.

     

  • Licensed Health Care Professionals (physicians, nurse practitioners, physician assistants, registered nurses, licensed practical nurses, certified nurse assistants and medical assistants, etc.)

    Provide primary care medical services for Shepherd’s Hope patients.  Duties begin approximately 6:00pm and end around 9:00pm.